MAX’s EZY Break facility utilises existing Player Loyalty hardware toallow players to securely leave credits on a gaming machine while they take a break.
Players will be able to ‘suspend’ a machine by pressing the ‘EZY Break’ button on the Gemini or Vector unit while a player card is inserted in the machine (providing the machine still has credits). At this stage the machine will disable and display ‘EGM Suspended – EZY Break’ on the Loyalty Unit.
When the button is pressed a timer will be started to allow the player 3 minutes to return to the machine. On return the player will insert their card back into the Gemini or Vector Unit and the machine will resume play.
In the case where a different player card is inserted, this will be ignored and the EGM will stay in play suspend mode.
When the defined period (3 minute default) has elapsed and the machine is still locked up, a page can be sent to an Attendant stating the position and description of ‘EZY Break timeout’. When an attendant inserts an attendant card, a cancel credit ticket will be generated with the player’s details (or in the case of a MyCash user, the value will be returned to the patron's account balance). The credits on the machine are cleared and the EGM will be unsuspended ready for play. The player may then collect their removed credits from the cashier station.
The length of time an EGM lockup can be reserved will be configurable on a site per site basis and default to 3 minutes; 3 minutes will also be the maximum, in accordance with regulatory requirements.
This is seen as a valuable tool for sites to help players take a break from machines.
The following are benefits such a product would deliver:
· Replaces existing and unsecured method of breaks in play eg. Large board placed over screen.
· Implements key responsible gaming initiatives by promoting breaks in play.