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Help Desk

MAX provides 24hrs 7 days a week support via our Help Desk.  Choose from the numbers below according to type of assistance you require.

Support Service for whole or part of site failure: 

Cougar System (including Loyalty) Ph: 1800 700 116

Machine Failures
Phone MAXTech on: 1800 021 814

Meter Read Requests

Please click here to contact the Help Desk for any queries: helpdesk@max.com.au

 

Support 

Shaun O'Connor
Gaming Installations Supervisor
Phone: (07) 3435 4438
shaun.o'connor@MAX.com.au

Peter Lawrie
Assistant Operations Manager
Phone: 1800 700 116
helpdesk@max.com.au

Gary Gersbach
Gaming Product Co-ordinator - Loyalty
Phone: (07) 3435 4436
cards@max.com.au

Operations

Peter Best
QLD/NT Group Operations Manager
Phone: (07) 3435 4454
Fax: (07) 3877 1100
peter.best@MAX.com.au

Site Activities
Phone: 1800 199 944
Fax: (07) 3877 1100

 

Executive
Shaun McCarthy

Head of Gaming QLD & NT
Phone: 0417 766 350
Fax: (07) 3877 1100
shaun.mccarthy@MAX.com.au

Sales
Paul Malek

State Gaming Sales Manager - Qld
Phone: 0438 148 512
Fax: (07) 3877 1100

paul.malek@max.com.au

Training 

Phone: (0408 756 602
deb.willows@max.com.au

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